Flexxvoice BV, located at Laan van Zuid Hoorn 70, 2289 DE Rijswijk, is responsible for processing personal data as described in this privacy statement.
Contact Information
Flexxvoice.com
Laan van Zuid Hoorn 70
2289 DE Rijswijk
+31 70 219 1200
The data protection officer of Flexxvoice BV can be reached at info@flexxvoice.com
Personal Data We Process
Flexxvoice BV processes your data because you use our services and provide this information to us.
Below is an overview of the personal data we process:
- First and last name
- Gender
- Address
- Phone number
- Email address
- IP address
- Other personal data that you actively provide, for example, by creating a profile on this website, in correspondence, and by phone
- Location data
Unique and/or Sensitive Personal Data We Process
Our website and/or service do not intend to collect data about website visitors under the age of 16 unless they have permission from their parents or guardians. However, we cannot verify a visitor’s age. We encourage parents to be involved in their children’s online activities to prevent data from being collected without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@flexxvoice.com, and we will delete this information.
Purpose and Legal Basis for Processing Personal Data
Flexxvoice BV processes your data for the following purposes:
- Sending our newsletter and/or promotional materials
- To contact you by phone or email when necessary to provide our services
- To offer you the option to create an account
Automated Decision-Making
Flexxvoice BV takes responsibility for making decisions based on automated processing that can have significant consequences for individuals. These are decisions made by computer programs or systems without human intervention (for example, by a Flexxvoice BV employee).
How Long We Store Personal Data
Flexxvoice BV will only retain your data for as long as necessary to fulfil the purposes for which it was collected. We apply a retention period of 6 months for your submitted personal data.
Sharing Personal Data with Third Parties
Flexxvoice BV only discloses your personal data to third parties when necessary to execute our agreement with you or to comply with a legal obligation.
Cookies or Similar Technologies We Use
Flexxvoice BV uses functional, analytical, and tracking cookies. A cookie is a small text file stored in your browser upon visiting this website. Flexxvoice BV uses purely technical cookies to ensure the website functions properly, such as remembering your preferences. These cookies are also used to optimize the website’s performance. In addition, we use cookies that track your browsing behaviour to provide personalized content and advertisements.
Upon your first visit to our website, we informed you about these cookies and requested your permission to place them.
You can opt out of cookies by setting your internet browser to no longer store them. Additionally, you can delete any previously stored information through your browser’s settings.
For more information, visit: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
This website may also receive cookies from third parties, such as advertisers and social media companies.
Access, Modify, or Delete Data
You can access, correct, or delete your data. Additionally, you have the right to withdraw your consent for data processing or object to processing your personal data by Flexxvoice BV, as well as the right to data portability. This means you can request us to send the personal data we hold about you to you or another organization of your choice in a computer file.
You can send a request for access, correction, deletion, or data transfer of your data or a request to withdraw your consent or object to processing your personal data to info@flexxvoice.com.
To verify that you made the request, we ask that you send a copy of your ID with the request. In this copy, black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN) to protect your privacy. We will respond to your request quickly but within four weeks.
Flexxvoice BV also wants to point out that you can file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How We Protect Personal Data
Flexxvoice BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not secured correctly or there are signs of misuse, please get in touch with our customer service or info@flexxvoice.com.
